Savor every. last. bite.
Frequently Asked Questions
How long do deliveries take?
Our deliveries are made within 2 to 4 working days.
Once your order has been shipped, you will receive a tracking number to follow the progress of your package in real time.
Are your products authentic and new?
Yes, all our products are 100% authentic and brand new.
We only work with trusted suppliers to guarantee you quality items that comply with official standards.
Do you offer an exchange guarantee?
Yes, we offer a 30-day exchange guarantee after receiving your order. Products must be returned in their original, unused condition and with their original packaging.
I made a mistake on my order, can I cancel it?
Yes, according to French law, you have a 14-day withdrawal period from receipt of your order to request cancellation or a refund.
How quickly can I get a response from your customer service?
Our customer service team is committed to processing your request within 24 hours of receiving your email.
Your satisfaction is our top priority!
FREE DELIVERY
RETURNS & EXCHANGES
Free for 30 days
CUSTOMER SERVICE
available Monday to Friday from 9am to 6pm